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Imagine walking into a client-facing event where both extroverts and introverts feel confidence and purpose.
Each bring strengths to the table that are essential to the success of any event whether it is a business dinner for six, a networking reception for 60, a gala for 600, or an industry conference of 6,000.
I am committed to helping professionals, executives, and organizations transform how they approach client-facing events so they go from energy-sucking time wasters to effective revenue and relationship-building generators that can even be…fun.
About Rob
I’m an introvert who happens to be a keynote speaker, workshop leader, and consultant.
Over the past 15 years, I’ve attended over 2,000 events, including networking events, luxury brand activations, and multi-million-dollar galas as the COO of various luxury lifestyle publications.
These experiences have given me a wealth of knowledge about the dynamics of successful in-person and client-facing events. Before this, I spent 16 years in the technology industry, holding various national, regional, and global client-facing roles.
Anyone who's attended a client-facing event as an introvert (or extrovert) knows how painful they can be – especially when you feel a lack of purpose or direction.
Before attending my first black-tie, million-dollar gala 15 years ago, I didn’t own a tux. As someone who was never a part of the “cool crowd” in high school or college, the idea of being in a room with CEOs, billionaires, and celebrities was terrifying.
How could a nerdy introvert like me ever feel like I could belong in a room like that? Let alone contribute to an event’s success while having fun in the process?
Through my extensive experience, I’ve learned that introverts bring as much value to events as extroverts. I can honestly say that in attending those 2,000+ events, I have never been to a successful one that does not have a mix of extroverts and introverts.
Now, I leverage these insights to host keynote addresses and interactive workshops for associations. My mission is to help client-facing employees succeed at in-person events to improve confidence, boost morale, and drive sales by understanding and leaning into their personal strengths.
Rob's Talks
I provide client-facing professionals with the tools to go from nervous to confident at in-person events to grow sales and develop deeper relationships
The Introverts Guide To Successfully Navigate Client-Facing Events
Are you an introvert who gets nervous at the thought of attending networking and in-person events? Client-facing events can be challenging for introverts, but with the right strategies, you can turn these experiences into opportunities for success.
This talk will provide introverts (and extroverts) with four practical, easy-to-use, techniques to confidently navigate client interactions, manage stress, and build strong relationships — all while staying true to yourself.
Attendees will leave the session with the confidence to transform any event into an opportunity for personal and professional growth to not just survive but thrive in any client-facing setting.
The Event Success Blueprint
How can you elevate a well-executed event to something unforgettable? Intangible elements are what can transform an ordinary event into a memorable experience. We’ll go beyond event logistics so you can create special moments for your guests.
This talk will provide insights on how to leverage energy, atmosphere, and connection, that are often overlooked in planning but essential to any successful event. These intangible factors can make the difference between a good event and an unforgettable experience.
Attendees will leave this session with strategies to create deeper emotional engagement. By mastering these intangibles, your event will have that special magic that lingers long after the event ends.
The Ensemble: How To Effectively Use ALL Of Your Employees At Client-Facing Events
How can you get every employee to shine at client-facing events? Many organizations struggle to provide their team with the tools to succeed with clients at in-person events. With the right strategies, you can effectively all your employees to create an engaging event experience that builds confidence and boosts morale.
This session will explore how to leverage your greatest asset—your employees—to ensure everyone, whether an introvert, extrovert, or something in between has the opportunity to shine at in-person events.
Attendees will leave with a roadmap for effectively utilizing employees at client-facing events, helping them develop soft skills, and maximizing an organization’s event ROI.
If you are a decision-maker for a younger sales force, host Rob’s workshop for your team members. It is fast-paced and interactive, and the topic is both timely and timeless.
Lisa Mink, Executive Coach and Harvard Business School Guest Lecturer
Let's Connect
I provide client-facing professionals with the tools to go from nervous to confident at in-person events to grow sales and develop deeper relationships
512.766.4376